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Consumer Research Studies

  • Customer Satisfaction Study (annual tracking since 2008) for National water Company (NWC)
  • Mystery Shopping of NWC Customer Service Centers & Tanker Filling Stations for NWC
  • Usage & Attitude Study on catering and dining out behaviors for Dallah Al Barakah
  • Knowledge, Attitude and Practices (KAP) on Food Products for Herfy
  • Product testing study for perfume Open-Air- France (a France based client)
  • KAP study of the Saudi households towards domestic workers and their health insurance
  • Water Users Satisfaction Study Qualitative Research Report for NWC
  • Mystery Shopping of NWC Customer Service Center & Unified Call Center for NWC
  • Subscribers Satisfaction Survey in Saudi Arabia for Saudi Electricity Company
  • Subscribers Satisfaction Survey in Central region for Saudi Electricity Company
  • Subscribers Satisfaction Survey in Eastern region for Saudi Electricity Company
  • Concept Test - Confectionary Products (Chocolate)
  • Customer Satisfaction Survey for Saudi American Bank for corporate customers.
  • Customer Satisfaction Survey for Riyadh Bank for its retail banking services in Saudi Arabia.
  • Customer Satisfaction Survey for Saudi British Bank for its retail banking services in Saudi Arabia.
  • Study of Customer satisfaction for Abdul Latif Jameel
  • Customer Satisfaction Survey for Saudi ARA Cable TV for entertainment and educational programs.

Some of Our
Prestigious Clients